Privacy Policy

Last Updated: 20 April 2025

Effective Date: 4 March 2025.

LeadVendor trading as CDH Project Design Ltd ("we," "our," or "us") is committed to protecting the privacy of businesses that use our platform to purchase sales leads ("Buyers").

This Privacy Policy explains how we collect, use, store, and protect the personal and business data of our Buyers.

By using LeadVendor, you agree to the collection and processing of your information in accordance with this Privacy Policy.

1. Information We Collect

When you sign up as a Buyer on LeadVendor, we collect:

1.1 Business & Account Information

  • Company name.
  • Business email address.
  • Phone number.
  • Contact person’s name.
  • Billing details.
  • Business category & industry.

1.2 Payment Information

  • Payment transactions are processed securely via Stripe.
  • We do not store credit card details directly on our servers.

1.3 Platform Usage Data

  • IP address.
  • Login activity.
  • Lead purchase history.
  • Communications with support.

2. How We Use Your Data

We process Buyer data to:

  • Provide access to our lead marketplace.
  • Process payments & manage billing.
  • Send important account updates.
  • Provide customer support.

We do not sell, rent, or share your business data with third parties for marketing purposes.

3. Data Retention

Account information is stored as long as you use LeadVendor.

Transaction records are kept for legal and tax purposes (typically 6 years).

If you close your account, we delete your data within 90 days, unless required by law.

4. How We Protect Your Data

We take security seriously and implement measures to protect your information:

  • Encryption – All data is encrypted in transit (SSL/TLS).
  • Restricted Access – Only authorized employees can access Buyer data.
  • Two-Factor Authentication (2FA) – Recommended for Buyer accounts.

5. Third-Party Services

We use third-party service providers to process transactions and improve platform functionality. These may include:

  • Payment Processors (e.g., Stripe, PayPal).
  • Analytics Tools (e.g., Google Analytics).
  • CRM & Support Software.

These providers only receive necessary data and must comply with GDPR.

6. Buyer Rights Under GDPR

As a Buyer, you have the right to:

  • Access – Request a copy of your stored data.
  • Correction – Update incorrect or incomplete data..
  • Deletion – Request data removal (subject to legal requirements).
  • Restriction – Limit how we use your data.
  • Objection – Opt out of certain communications.

To exercise your rights, contact legal@leadvendor.co.uk

7. Cookies & Tracking

We use cookies to:

  • Improve site performance.
  • Authenticate users.
  • Track lead purchase history.

You can manage cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we may notify you via email.

Last Updated: 20 April 2025

9. Contact Information

If you have any questions about this policy or your data rights, contact:

legal@leadvendor.co.uk

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